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YOUR WATER IS CHANGING

Everything you need to know about the upcoming changes to your water service. 

 

WHY ARE WE MAKING CHANGES?

For years the Village of Robbins has dealt with a considerable amount of debt related to water. It has been our practice to rely solely on current water receivables and property taxes to address these concerns. We understand you are hard-working and we value the sacrifices you make daily to manage you lives. 

WHY ARE WE MAKING CHANGES?

CITY OF CHICAGO 

RATE INCREASES

Understanding how water works is the key to making a smart decision for our future. We want to make sure you have all of the information provided to us as we work through these tough decisions. 

 

Here’s what we know:

The City of Chicago has raised their water rates consistently for the past 6 years. They will continue this practice. Water is calculated in gallons and the Village of Robbins is billed in 1000’s of gallons: Here is an example of how to calculate our bill from the City of Chicago.

USAGE = 15,193,000 (gals)

 

CURRENT RATE = $3.94 PER 1000 GALLONS

 

15,193,000 X .00394 = $59,860.42

The Village of Robbins bills our customers on a flat rate. Our flat rate is $2.26 per 1000 gallons. That equates to an average of $1.68 per 1000 gallons less than the rate we are charged. See the example below.

USAGE = 15,193,000 (gals)

 

CURRENT RATE = $2.26 PER 1000 GALLONS

 

15,193,000 X .00226 = $34,336.18

 

SO WHERE ARE MY WATER PAYMENTS GOING TO?

 

WHAT DO YOU NEED TO KNOW?

In January 2018 the City of Chicago filed a formal complaint against the Village of Robbins for unpaid water usage in the amount of $15.9 millions dollars. We are currently negotiating an acceptable payment arrangement that will allow us to continue to provide you with service.

WHAT DO YOU NEED TO KNOW?

CITY OF CHICAGO 

PENDING LITIGATION

Litigation is complicated, but here’s what we can tell you. The City of Chicago is currently reviewing our financial statements from previous years to determine a fair payment plan. These and other documents were given to the City of Chicago voluntarily. 

 

There are several options available for repayment. Moving forward the Village of Robbins will explore multiple ways to continue to provide the best service to our community while balancing debt repayment. 

HOW DOES THIS

EFFECT MY HOUSEHOLD?

For most customers you may receive an increase to your water bill. Others will have to make difficult choices regarding a past due or outstanding balance. Here are some ways you can prepare for the upcoming changes.

HOW DOES THIS EFFECT MY HOUSEHOLD? 

RATE INCREASES

The best thing we can do for our community is to communicate information as accurately as possible. Sometimes that means making tough decisions. We understand rate increases are difficult on any household, but given the circumstances we have to figure out a way for our community to share the burden. Below is a list of things that will help you during this transition period.

  • READ YOUR BILL CAREFULLY TO UNDERSTAND WHAT YOU ARE BEING CHARGED.

 

  • PAY YOUR BILL ON TIME TO AVOID COSTLY PENALTIES AND FEES. 

 

  • PAY BY CHECK OR CASH TO AVOID CREDIT CARD FEES  (our current fee is 2.7% per transaction)

 

  • CONTACT US IMMEDIATELY IF YOU SEE ANYTHING UNUSUAL.

HOW DOES THIS EFFECT MY HOUSEHOLD? 

PAYMENT PLANS & ARRANGEMENTS

The City of Chicago litigation may force us to impose some strict guidelines regarding collection of water receivables. One such change may be the elimination of any payment arrangements or plans. This includes current plans that were already negotiated and approved. Although we have expressed our disapproval of such practices, a court order may force us to execute such a policy. 

 

How can you prepare for this? Schedule an appointment with our water department to review your bill. You can schedule an appointment at by emailing jdarden@robbins-il.com or call us at 708-385-8940

WHEN CAN I EXPECT CHANGES TO TAKE PLACE?

Changes will begin October 1, 2018. We will notify everyone via email, robocall and flyer posted at the Village Hall. 

 

CITY OF CHICAGO - WATER LITIGATION

VIEW DOCUMENTS

10/23/18

WATER RATE ORDINANCE

Attached is the 2018 Water Rate Changes that take affect October 1, 2018

9/22/18

1999 CHICAGO PENATY FREEZE

City of Chicago penalty freeze arrangement with Robbins. 

8/24/18

LAWSUIT DOCUMENTS

Information related to current and previous lawsuits and payment arrangements.

8/24/18

INTERRoGATORIES

Questions realated to current and past Village of Robbins water practices and policies.

7/26/18

INTERRoGATORIES for orders part

Court ordered request for documents and discovery.

7/26/18

REQUEST FOR PRODUCTION

Court order to produce documents related to water service.

6/7/18

resPonse to CHICAGO complaint

Answers to the first ammended complaint from the City of Chicago.